Notation based on the Act on Specified Commercial Transactions

distributor four seasons
kamakura - ceramics and pottery
Representative responsible person Shinsuke Sekine
location

〒248-0032
1097-2 Tsu, Kamakura City, Kanagawa Prefecture

(Japan)
*There is no physical store.
telephone number 050-5806-9262
email address info@shikioriori-store.com
Selling price Please check each product page.
Necessary charges other than product price

Necessary charges other than product price:
●Shipping fee A shipping fee will be charged separately from the sales price.

(standard postage)
Kanto/Kansai/Tohoku/Shinetsu/Hokuriku/Tokai 880 yen per destination
Chugoku/Shikoku 1,100 yen per destination
Hokkaido/Kyushu 1,300 yen per destination
Okinawa 1,400 yen per destination

*Free shipping for purchases over 20,000 yen (excluding Okinawa and remote islands).
Additional charges may apply for deliveries to some remote islands. In that case, we will adjust the shipping fee with your consent.


 ●Cash-on-delivery fee If you use cash-on-delivery (COD) to a courier company, the customer is responsible for the cash-on-delivery fee.
The cash on delivery fee varies depending on the "total payment amount".

Less than 10,000 yen: 330 yen
10,000 yen or more to less than 30,000 yen: 440 yen
30,000 yen or more to less than 100,000 yen: 660 yen
From 100,000 yen to 300,000 yen: 1,100 yen

●Payment to the delivery company is cash only.
 ● "Payment total amount" is the amount including the above cash-on-delivery fee.
●For purchases of 50,000 yen or more, we may ask you to pay in advance.
● If you are unable to receive the item due to a long-term absence, etc., and the delivery company's storage period has passed, the item will be returned to our shop. In that case, please note that the round-trip shipping fee and cash-on-delivery fee will be borne by the customer.



Overseas Shipping

 We will send it by EMS (Express Mail Service) mainly but it may choice by courier (DHL) in case more suitable for your area. Delivery fee will be calculated according to the weight and country / region. Total weight must be including much packing materials and the carton box to protect your items for long journey. So., those weight 1~2kg add to your products weight = Total weight. Please understand we will try do our best to deliver to you by safety.

Some specified countries, areas are available to purchase by online directly.
If you can not find your delivery places in checkout page, please contact us by E-mail ( info@shikioriori-store.com )
We are so happy to deliver to you!

**Not applicable COD and Paidy.
*If your places like Islands, remote areas where necessary extra delivery fees by delivery company or your items need to pack over several boxes., we may contact you adjust your shopping fees just in case.

**It is not available specify the date and time for overseas delivery.

More detailsClick here


Use Forwarding Company to Overseas
when you choose ''Shipping'' and fill in address in Japan where shipping company gives you in the checkout page. We will try pack with extra cushioning material so that it can withstand impact more than usual practice. Delivery fees: JPY1,400 Click here

Please tell your forwarding company confirm all items arrived in safety when they received. If anything different from your order, lost or damages, please contact us within 7days of the date arrival at forwarding company.
Payment method and timing

Credit card (Visa, Master, Amex, JCB)・Paypal・Cash on delivery (COD)・Pay later (Paidy)・Apple Pay・Google Pay・Shop Pay・PayPay・Line Pay・UnionPay・WeChatPay (WeChat)・Alipay (Antipayment) is available. *Cash on delivery and paidy are only available within Japan.

Cash on delivery will be paid within 7 days from the order confirmation email, other payment methods will be paid at the time of ordering.
Product delivery time

We will deliver within 7 days after confirming your order.
Product delivery method Delivery by delivery company Basically, delivery is by Yamato Transport. Depending on the delivery area, Sagawa Express or Japan Post may be used.
If the delivery company's storage period has passed due to the customer's long absence, etc., and the item is returned to our store, the redelivery will be made by cash on delivery.
Returns/defective products Please note that basically we do not accept returns or exchanges due to differences in image or individual differences. Many of the products we handle are handmade, and each product has individual differences. (If you are concerned about individual differences, please contact us as we can send you an email before shipping the actual product.) The return shipping fee will be borne by the customer for returns due to customer's convenience. In addition, in the case of damage during delivery, defective products, wrong products, etc., we will bear the shipping fee. **If the product is damaged or defective, please keep the actual product and the box in which it was delivered.
Deadline for returns We will do so within 7 days after receiving the product.

International shipping (outside Japan) does not apply to the above regulations.
Overseas Shipping Overseas Shipping here