Overseas Shipping is Available!
Dear Overseas Customers,
Welcome to our Online Shop '' Shiki Oriori '' !
Our store name ''Shiki Oriori'' means enjoy each season. Because Japan has four distinct and beautiful four seasons, and at each time, a culture of enjoying life such as what to eat and what to wear has been nurtured. ingredients and food cultures and also tableware, living utensils that accompany them have been made. Our shop sells wonderful products made by Japanese ceramic artists and ceraminist. We would like to deliver our high quality and unique Japanese hand-crafted potteries and porcelain to you from Japan.
Delivery to you directly
Some specified countries, areas are available to purchase online directly.
If you can not find your delivery places in the checkout page, please contact us by E-mail ( firstname.lastname@example.org ) We are so happy to deliver to you!
How to deliver?
We will send your package by EMS (Express Mail Service) mainly but it may choice by courier (DHL) in case it is more suitable for your area. Delivery fee will be calculated according to the weight and country / region. Total weight must include much packing materials and the carton box to protect your items for long journey. So., those weights 1~2kg add to your product's weight = Total weight. Please understand we will try to do our best to deliver to you safely.
**Not applicable COD and Paidy.
**If your places like Islands, remote areas where necessary extra delivery fees by delivery company or your items need to pack over several boxes just in case., we may contact you to adjust your shopping fees.
**It is not possible to specify the date and time for overseas delivery.
Using Forwarding /Shipping Company or anyone eg.,your friends forward to your Country
Please select " Use Forwarding Company to Overseas " when you choose ''Shipping'' and fill in the address in Japan where the shipping company gives you in the checkout page. with extra cushioning material so that it can withstand impact more than usual practice. Delivery fees: JPY1,500
Please kindly understand that we will not take any responsibility once delivered to your shipping/ forwarding company or your friends, someone in Japan, in case of any damage and loss etc.
※ Please check any fees and conditions with them directly.
※ Please tell your forwarding company need to confirm all items arrived in safety upon they received. If anything different from your order, loss or damages, please contact us within 2 days (72hours) of the date of arrival at the forwarding company in Japan before sending out to your country /areas.
Import & Custom Tax
You are to bear the import duty and all other local expenses if any.
Refund or Return
After sending out your items, we will not accept a refund basically.Because our products are handmade.Each one is different and not same shape,colors and picture etc.So.,the image in the photo in the product page is just for your That's why we do not accept refund by that reasons like image is not same as yours etc. But in case any damage or loss, it will be covered by guarantees of EMS or courier companies. If you find your package has any damages please contact us within 2 days (72hours) upon arrival. Please keep damage items and all boxes and packing materials just in case.
Wholesale in Overseas
We are very welcome to bring wonderful Japanese products to the world!
We will have some discounts for wholesale outside of Japan.
Please contact us If your shop is interested in our products.
If you have any inquiries., please do not hesitate to contact us!
We look forward to hearing from you.
Mona from owner of ''Shiki Oriori Online Store''