Regarding returns, defective products, and cancellations:
Please note that we do not accept returns or exchanges due to differences in image or individual differences.
Many of the products we handle are handmade, and each product has individual differences. (If you are concerned about individual differences, please contact us as we can send you the actual product by e-mail before shipping.)
As an exception, if our shop decides and accepts a return, the return fee will be borne by the customer for the return due to customer's convenience.
If the delivery company's storage period has passed due to the customer's long absence, etc., and the product is returned to our store, or if the product is refused to be delivered, or if the product is canceled after shipment, the purchaser will be billed for the round-trip shipping fee and cash-on-delivery handling fee. increase. (Including free shipping cases)
In addition, in the case of damage during delivery, defective products, wrong products, etc., we will bear the shipping fee. **If the product is damaged or defective, please keep the actual product and the box in which it was delivered.
We will do so within 7 days after receiving the product.
International shipping (outside Japan) does not apply to the above regulations.
Overseas Shipping is not applicable above condition. For more details here